The CRM builder made for physiotherapists

Appointments, treatment plans, and referrals tracked across a patient's whole course of care, not just their next visit.

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What most physiotherapy businesses are stuck with

No-shows disrupt the whole day

A missed appointment with no warning is lost income and a gap that's hard to fill at short notice.

Treatment progress is hard to track

Knowing how many sessions a patient has had and how they're progressing needs more than a paper notes folder.

Referral paperwork gets lost

GP referrals and insurance paperwork need to be linked to the right patient, not filed separately and forgotten.

A CRM shaped like your business, not a sales textbook

This is what ValensCRM's custom CRM builder looks like in practice — every object below is one you drag, drop, and rename yourself, or describe your business to the AI builder and get this exact structure generated in under a minute.

👤Patients

NamePhoneConditionNotes

📅Appointments

StatusPatientDateTime

📝Treatment Plans

PatientConditionSessions RemainingStatus

📄Referrals

PatientReferring GPStatusDate

A pipeline that matches how the work actually moves

Referred

New referral in

Assessed

Initial assessment

Treatment Plan

Plan agreed

Ongoing

Sessions underway

Discharged

Course complete

Automations that quietly do the follow-up for you

When

An appointment is 24 hours away

Then

Send the patient a reminder email to reduce no-shows

When

A treatment plan has 1 session remaining

Then

Create a reminder task to review progress with the patient

A custom CRM builder for other trades too

📷 Photographer CRM 🛋️ Interior Designer CRM 🧑‍💼 Recruitment Agency CRM 📚 Tutor CRM

Browse every industry

Build your physiotherapy CRM in the next 10 minutes

Free to start, no card required. 14-day free trial on every paid plan.

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